AI-NET Support Is Now on LINE!
2025.12.01
A New, Easy-to-Use Support Channel for Our Customers
We’ve launched the official AI-NET Support LINE account to make inquiries easier and more convenient. You can now get quick answers and access helpful information directly through LINE.
Benefits of Adding AI-NET on LINE
- Easy to reach us anytime
Even when you’re busy, you can quickly send a message from your smartphone whenever you have a question.
- Stay up to date with auction news
Receive notifications about AI-NET updates, and the latest announcements directly on LINE.
- Multilingual-friendly for international users
Communicate more comfortably even if expressing yourself in Japanese is difficult.
- Send images for clearer communication
Screenshots and photos help you explain issues that are hard to describe over the phone.
- Instant answers with keyword search
Simply send a keyword—such as “plan change”—to quickly find the information you need.

Rich Menu Features
From the menu at the bottom of the LINE screen, you can quickly access:
- Login instructions
- Credit card registration/updates
- Buyer fees & pickup guidance
- AI-NET user guides
- Service information
- FAQs

Everything you need—just one tap away.
More Helpful Information Coming Soon!
We will begin sending useful updates and special offers through LINE, including discount coupons and tips for participating in auctions.
Don’t miss out—using LINE makes AI-NET even more convenient and beneficial.
How to Register
- Scan the QR code
- Add @ainet
- Send your member number & company name — done!
Add us today and enjoy a smoother support experience.