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Requently Asked Questions

Membership Registration FAQs

At Arai Auction, we offer four types of membership, each with different application requirements and levels of auction access.
To be eligible, your secondhand dealer license must have been held for a minimum of two years.
View our membership programs, click here
View membership terms and conditions, click here

We will send a download URL for the membership documents via email. Please request the documents through the following page:
Request membership documents, click here
*If you do not receive the email, please check your spam folder and ensure that the email address you provided is correct.

In addition to holding a secondhand dealer license for at least two years, applicants must also be registered members of another auto auction within Japan.
No guarantor is required for this membership type. A ¥50,000 membership fee is required, along with a deposit for each auction you wish to participate in.
You may decide the deposit amount in ¥100,000 increments, and your maximum bidding limit will be five times your deposit.
Subscription to the AI-NET Premium Plan is also mandatory.
For membership details, click here
For more details about the AI-NET Premium Plan, click here

Applicants who have held a secondhand dealer license for over two years are eligible to apply.
This membership grants access to all Arai Auction venues and requires a ¥50,000 entrance fee and a ¥50,000 deposit. A guarantor is also required.
For regular membership details, click here

The requirements differ depending on whether the applicant is a corporation or an individual business owner.
1) For corporations: A total of two guarantors are required — the representative and one additional person.
Note: If the representative does not meet the eligibility requirements to act as a joint guarantor, an additional guarantor is required, bringing the total to three.
2) For individual business owners: Two joint guarantors other than the applicant are required.
Note: As the applicant themselves is the representative, they cannot serve as a guarantor.

Note: Joint guarantors will not be accepted if:
• They are already registered as a representative or guarantor for another Arai Auction member.
• They belong to the same household or work at the same company as the applicant or other guarantors.

Yes, there are three requirements for selecting a guarantor:
1) The person must be a Japanese national or have permanent residency in Japan, and be under 65 years old.
2) The person must have an annual income of at least 3,000,000 yen.
3) The person must own real estate valued at 3,000,000 yen or more. (Co-ownership is not accepted.)

Please send them to the Membership Management Center.
Address: Arai Auction Membership Management Center
548 Awanomiya, Oyama City, Tochigi Prefecture 329-0201

It typically takes 3 to 4 weeks to process the membership application once all required documents have been received.
For more details, please contact us via the online inquiry form.
Contact us here

There are no monthly or annual fees for membership registration.
However, if you choose to subscribe to the optional AI-NET Premium Plan or Basic Plan, separate AI-NET usage fees will apply.
For details about AI-NET, click here

Yes, participation is possible by becoming a member of Arai Auction.
To qualify, you must be a used car dealer who has held a secondhand dealer license for at least two years.

Membership Info Update FAQs

Membership Update / Cancellation

To update your phone number (TEL, FAX, or mobile) or bank account information, please submit a Membership Information Update Form to the Membership Management Center.
When changing your bank account, be sure to attach a copy of your bankbook (passbook).
For any other updates, please contact us via the inquiry form, and the appropriate department will provide further instructions.
Download the Membership Information Update Form here
Contact us here

Please send both the Security Deposit Change Application Form and the Deposit Receipt to the Membership Management Center.
Once your documents have been received, the Membership Management Center will send you an invoice via fax for the additional deposit amount and a handling fee of ¥10,000 (excluding tax). Please transfer the payment to the designated bank account.
Note: Reductions in the deposit amount are permitted only once per year.
Click here to download the Security Deposit Change Application Form Form

Please register it through My Page on AI-NET.
If you are unable to access AI-NET, please fax your Qualified Invoice Notification Form to our Membership Management Center.
FAX:0285-37-7876

Please contact us via the inquiry form (email).
Contact us here

Please contact us via the inquiry form (email).
Contact us here

ID/POS

Please contact us via the inquiry form (email).
Contact us here

Please bring your personal identification (Residence card for foreign nationals; driver's license or My Number card for Japanese nationals), along with proof of employment (such as a business card or peddler’s permit).
An issuance fee of ¥1,000 (tax included) will apply.
※ Entry is not permitted for non-employees.

As this is a members-only auction, customers are not permitted to enter.

Please contact the auction venue where you conduct transactions.

Other Inquiries

Consultations are available at the Oyama venue on auction days (Tuesdays, Thursdays, and Saturdays).
As it may be crowded on those days, please allow extra time when you visit.

Please contact us via the inquiry form (email).
Contact us here

Arai Auction members

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Arai Auction members