President’s Message

President and Representative Director, Arai Shoji Co.
Ryozo Arai

As an Irreplaceable Partner Supporting Our Customers’ Businesses

 In an increasingly digital age, it is our human strength that matters most.
 Even as digital transformation in auctions and the use of AI continue to accelerate, the motto we will never compromise on is human-to-human communication. At the heart of Arai is our ability to listen carefully to our customers’ concerns, such as whether they can participate with confidence for the first time, as well as their expectations for each transaction. Sincerity that goes beyond business and a customer-focused perspective are the foundation of who we are. Regardless of nationality or background, we have always remained committed to treating every customer equally and warmly, standing by each individual and addressing their concerns with care.

Continuing to refine trust through technology and passion.
 At Arai, we aim not only to preserve the traditions built on many years of knowledge and experience, but also to continue taking on new challenges and remain a game changer that helps shape the future of the industry. By utilizing advanced technologies such as blockchain and evolving into an information intermediary business, we will create an environment where everyone can conduct transactions with greater fairness and transparency. Improving efficiency through data, together with the proactive passion of each employee to help our customers succeed in their businesses—these two driving forces enable us to exceed our customers’ expectations. This is our mission.

 Arai Shoji has overcome many challenges and built a history of more than 100 years because, in every era, we have been supported by the trust of our customers. To remain a company that customers can rely on and say, “With Arai, we can entrust our business with confidence. There is no other choice but Arai,” we will continue taking on challenges for our customers. Please look forward to Arai as an irreplaceable partner supporting the success of your business.