Privacy Policy

Policy on Protection of Personal Information

Arai Shoji Co., Ltd. and Arai Auto Auction Sendai Co., Ltd. (collectively, “Arai”) collect your personal information in order to offer convenient and useful products and services that will satisfy you. For this reason, Arai has established the following “Policy on Protection of Personal Information” to protect your personal information from any potential divulgence, loss, falsification or other risk and to protect your rights and strives to do its best to implement any and all necessary and appropriate activities to protect personal information.

  1. Arai shall comply with domestic laws, regulations and other rules on personal information and manage personal information properly.
  2. Arai shall stipulate rules and regulations on proper acquisition, use, provision and other forms of handling of personal information and cause all of its officers and employees to comply with them.
  3. If Arai outsources the handling of personal information to any outside party or delegates such handling to any of its business alliance partners, Arai shall manage and supervise such party or partner properly so that personal information will be securely managed.
  4. Arai shall take appropriate and reasonable measures to ensure secure management of personal information held by it and endeavor to prevent its divulgence, loss or falsification.
  5. Arai shall continually review its management system and efforts to protect personal information and strive to improve them.

Purpose of Use of Personal Information

Your personal information held by Arai shall be handled to the extent necessary to achieve any of the following purposes of use and shall not be used beyond the extent necessary to achieve the purpose of use nor shall it be provided to any third party unless you give prior consent (including by way of contracts) or it is required by laws and regulations:

  1. To manage transactions and contracts with you and to perform after-sales services;
  2. To provide products and services of Arai and to send direct mail and other various types of information to introduce products and services, etc. that may be useful for you;
  3. To answer inquiries sent from this website or other media; and
  4. To conduct any other act necessary for the business of Arai.

Shared Use of Personal Information

In order to operate auctions smoothly and perform a distribution service for used vehicles, Arai shall share the use of the personal information of its members pursuant to the descriptions below. The shared information shall be managed by each company who collects personal information: Nippon Auto Auction Association and FOCUS.CO., LTD.

  1. Nippon Auto Auction Association
    1. (1) Items of the personal data to be shared
      Name, trade name, address, phone number, information on any direct involvement in falsification of odometers, information on any delayed payment, information on any disposition of withdrawal of membership, bankruptcy information, information on any violation of the Antique Dealings Act, and information on any anti-social activities.
    2. (2)Extent of persons who share the information
      Nippon Auto Auction Association and its auction venues members (you can find information on the auction venues on the website of Nippon Auto Auction Association at http://nak-hp.info/index.htm).
    3. (3)User’s purpose of use at the time of acquisition
      To operate auctions smoothly
  2. FOCUS.CO., LTD.
    1. (1) Items of the personal data to be shared
      Name, trade name, address, phone number, information on any delayed payment, information on any disposition of withdrawal of membership, bankruptcy information, information on any violation of the Antique Dealings Act, and information on any anti-social activities.
    2. (2)Extent of persons who share the information
      FOCUS.CO., LTD.
    3. (3)User’s purpose of use at the time of acquisition
      To perform distribution services for used vehicles

Inquiries on Disclosure of Personal Information and Other Matters

For any inquiry on disclosure, correction, deletion or suspension of the use of personal information or any other related matter, please contact us at the following address:

Arai Shoji Co., Ltd
7th floor, Arai Building
17-2 Beniya-cho, Hiratsuka-shi, Kanagawa, 254-0043 Japan
TEL: 0463-23-2011; FAX: 0463-23-2463
Attention: General Affairs Department